Disclaimer: You must be atleast 18 years of age to purchase from this website if you are using these items for tobacco or other legal herbs and spices. Further, you must adhere to your local, state, and federal laws regarding the usage of these items.
Shipping Information:Free Shipping always on all orders placed within the USA! No minimum order amount.
Orders usually process within 24 hours. Payments must be cleared before items are processed for shipment. Items are shipped discretely, in a plain box, through USPS (avg. arrival 2-9 days after payment is processed). The sender name on packages will be BP Direct, not WholesaleGrinders.net this is done for privacy reasons. Tracking numbers will be provided. International shipping is available for an additional fee and will be shipped by USPS Priority International. If you are planning on having item(s) shipped internationally please contact us for larger orders, over 10 items, so we can provide you with a better shipping quote.
Warranty, Return, and Cancellation Policies:We guarantee that our products are free of defects. In the event that you receive a defective Grindzilla herb grinder, we will replace the defective item(s) for free within one year of purchase. All other items come with a 90 day warranty. Buyer assumes cost of shipping back to us, and we will pay the cost of shipping to return repaired or new item(s) to the you. All returned items must have tracking numbers. Please notify us before returning defective items. Defective items must be returned within 14 days of notifying us or warranty is voided. Further, we accept refunds for any reason within 14 days of receiving item(s), as long as they are unused and returned similarly to our polices for defective items. Once an order has been shipped it cannot be canceled. Orders that are canceled before shipment are subjected to a $2.00 cancellation fee. During the last year we had only
two defective order out of thousands of orders. We can pretty much guarantee that your item will arrive in good condition!
Contact us at:
1-(518)-779-7954
Monday-Friday (9am-5pm)
Sales@WholesaleGrinders.net
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Frequently Asked Questions:How do I place an order?You can place an order by using our secure shopping cart feature on the website or you can place an order by telephone at: 1(518)779-7954.
Is it safe to order off your website and how is my information handled?All information is confidentially handled and is used for the sole purpose of processing orders only. Information is securely stored and erased after the order is completed. Our checkout process is safeguarded by a 256 bit encryption and SSL certification which assures that your information remains securely protected.
What type of products does WholesaleGrinders.net offer?We offer the Grindzilla™ product line which includes herb grinders, pollen presses, and accessories.
What name will appear on my credit card statement for items that I have purchased?Purchases will be charged as BP Direct on your credit card statement, not Wholesalegrinders.net, we do this for privacy reasons.
Are your items sent discretely?Yes, all of our items are sent 100% discretely in a plain white box, and the senders name on the package will be BP Direct, not wholesalegrinders.net
Do you offer tracking on items purchased?Yes, we will provide you with tracking information once your order is processed.
Do you offer a warranty or guarantee on your products?Yes, we offer a one year defect free warranty on all Grindzilla herb grinders, and all other products come with a 90 day warranty. Unopened / unused items can returned for a full refund within 14 days of receiving your order.
What forms of payment do you accept?We accept most major credits, Paypal, and Google Checkout.
Who are your customers?Our customers are both individuals and businesses alike from around the world.
Do you ship internationally?Yes, we ship to most places by USPS Priority International.
Do you charge tax on your orders?We charge a 4% NY State Tax that only applies if your shipping destination is located in New York, otherwise you will not be charged tax on your order.
How do I clean and maintain my Grindzilla herb grinder and pollen press?I posted an article through blogger that can be read at:
Cleaning your Grindzilla herb grinderDo you have a telephone number that I can reach you at?Yes, you can reach us at our Albany, NY office at (518)-779-7954 M-F 9am-5pm. Please leave a message when we are unavailable. We will return your call shortly.